What kind of animals will you photograph?
Any kind at all as long as they're big enough to be seen in a photograph! I've shot newts and iguanas and snakes and cats and would love the chance to get to know your chicken or rabbit or horse or whatever!
How do I pay for my session?
I do all of my billing via email. Once we've decided on the type of session you'd like and talked about date/time/location details, I'll send you an invoice for the total amount of the session which is payable anytime between the invoice date and the date of the session. You may pay online or send a check, or bring a check or cash to the session. No session will happen without payment in full.
Is there a deposit?
I very occasionally charge a 50% deposit under certain circumstances to protect myself from no-shows or excessive travel. I will let you know at the time of our booking if this deposit will apply to you. Generally, it won't.
What is the difference between the photo sessions? Which one should I choose?
Well, that depends on what type of pet you have and what kind of temperament they have! For super active dogs, I would recommend booking a Standard Session. That's a 2-hour session at one or two of your favorite places such as a neighborhood park and at your home where your dog is most likely to be comfortable and acting himself. For elderly or less active dogs and most cats and small pets, I would go with the Mini Session. The Mini is a 1-hour session at one location of your choice. There's less traveling involved and will be less stressful for shy animals.
How do I pick a location?
We want your pet (and yourself) to be happy and comfortable during your session, so our first priority is to choose a safe and enjoyable environment. This can be at home, a park that you enjoy or out on the town. It is perfectly okay if your dog needs to remain on leash. There are very few places that aren't appropriate for a photo shoot, but the off-leash dog park is one of them. Too many distractions, mud and other dogs in your photos! Keep in mind that we need plenty of natural light to get good shots.
Do you have a studio?
I do not. I prefer the spontaneity and variability of location shooting and I find that I move faster and capture more of the action if I'm not fiddling around with lights and flashes. Also, the cost of owning or renting a studio and equipment is considerable, and I'd prefer to keep my prices lower so more people can afford beautiful photos of their pets!
How does the "Puppy Sessions Package" work?
Aahhh, puppies ... so much fun and so much work! And they grow up so fast! The Puppy Package is basically a series of three Mini Sessions scheduled about 3-4 months apart. It gives us a chance to capture not only the physical development of your pup, but also the development of her maturity into a "real dog".
What if it's raining on the day of our session?
I have no problem shooting in very light drizzle but if it's raining cats and dogs, it's best for us to reschedule. My equipment doesn't fare well in water! If it's forecast to pour on the day of our session, I'll get in touch and we'll see what we think.
What if I have to cancel or reschedule our session?
I would LOVE at least 24-48 hours notice if you need to cancel or reschedule your photo session. However, I understand that things happen and I try to be as flexible as possible. Please be aware that I'm often booked several weeks in advance, however, so it may not be possible to schedule a new session immediately. No-shows without a call, text or email will not be rescheduled.
What is your refund policy?
I want this to be an enjoyable experience for you and your pet and I want you to be 100% satisfied with the results. If you are not satisfied with your photos I will gladly either schedule a re-shoot or refund to you the entire amount of the session.
What is the contract for?
I have a contract for us both to sign which lays out my terms, protects my rights to the images resultant from the photo session and is basically necessary for me to do business. The contract is signed just prior to the session and no shooting can happen without it. If you would like a copy to view before your session, let me know and I will happily email or mail you one.
How do I view my proofs?
When your proofs are ready to view I will email you a link & password for online perusal. Feel free to forward your link to friends and family to get their opinions! Your gallery will be online for 30 days from the date it's posted, then it will automatically be dismantled. You will be sent an email reminder before the gallery goes offline. If you would like me to recreate and post your gallery for another 30 days, there is a $50 fee.
How can I order prints?
Most prints and products can be ordered directly from your web gallery. If you have a custom size or product in mind, feel free to be in touch! I can get almost anything made for you.
Can I purchase image files from my shoot?
High resolution files are available for a flat fee per image and web-friendly, watermarked low resolution files for sharing are available to grab from your gallery at no cost.